Information Regarding Ordering Medications From Internet Pharmacies

Dear clients,

We are glad to process your requests to fill prescription medications from an internet pharmacy. We realize that the convenience and sometimes the cost of these products can be attractive to pet owners, especially with all of the advertising that is done.

However, because we value our patient/client relationship with you, we ask that you consider the following when you need medications in the future:

• All of our medical supplies come directly from the manufacturer and carry their unconditional guarantee. Manufacturers usually will not guarantee any products purchased online. Unfortunately, on-line pharmacies usually buy their product overseas and there is often no control over shipping conditions. Some products look identical to ours but are actually formulated differently in other countries, so you may not really be getting the product you think you’re ordering. Also, there have been many documented cases of dangerous counterfeit products being sold online, especially regarding topical flea and tick products.

• We strive to keep our prices competitive, and our prices are often the same as or less than online pharmacies due to exclusive manufacturer rebates and free doses. For your convenience, we will mail medications to you with a simple credit card confirmation via the phone or email. You can even order refills on our website, www.capeannvet.com.

• By choosing to support us with your purchases, we are better able to improve the quality and types of services that we offer to you and your pet such as after-hours emergency coverage, laser surgery, in-house lab testing, continuing education for our staff, and exceptional, personalized service to help you make the best healthcare choices for your pet.

Thank you for entrusting the care of your pet to us.