Cape Ann Veterinary Hospital

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Poison Control FAQ
: Click here for answers to the most frequently asked poisoning questions


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What is the
ASPCA Animal Poison Control Center ?

For over 25 years, the ASPCA Animal Poison Control Center has been the premier animal poison control center in North America . The center, an allied agency of the University of Illinois , is the only facility of its kind staffed by veterinarians including board-certified veterinary toxicologists and certified veterinary technicians. Located in Urbana , Illinois , the specially trained staff provides assistance to pet owners and veterinarians 24 hours a day, 7 days a week.

What is the cost of this service?

The charge is $60 per case. The charge can be billed to the caller's VISA, MasterCard, Discover, or American Express. The ASPCA APCC will do as many follow-up calls as necessary in critical cases, and at an owner's request, will consult with their veterinarian. There is not a charge when the call involves a corporate partner's product. 

What should be done if an animal is poisoned?

Immediately call the ASPCA APCC (888-426-4435) with:

  • Your name, address, and phone number
  • Information concerning the exposure (the amount of agent, the time since exposure, etc.)
  • The species, breed, age, sex, weight and number of animals involved.
  • The agent your animal(s) has been exposed to, if known.
  • The problems your animal(s) is experiencing.


How can I receive additional information?

Please visit the Animal Poison Control Center website.